Explanation of Key Technology Adoption Theories
These theories help understand human behavior related to technology adoption and decision-making. Let’s break them down one by one.
1️⃣ Theory of Reasoned Action (TRA) (Ajzen & Fishbein, 1975)
πΉ Key Idea: A person's behavior is determined by their intention, which is influenced by their attitude and subjective norms.
πΉ Main Components:
✔ Attitude – Personal positive or negative feelings toward technology.
✔ Subjective Norms – Social influence or pressure from others.
✔ Behavioral Intention (BI) – The motivation to perform a behavior.
π Example: A finance professor adopts FinTech tools because students & peers expect it (subjective norm), and they believe it improves efficiency (attitude).
2️⃣ Technology Acceptance Model (TAM) (Davis, 1989)
πΉ Key Idea: People accept new technology based on perceived usefulness and ease of use.
πΉ Main Components:
✔ Perceived Usefulness (PU) – "Will this technology help me?"
✔ Perceived Ease of Use (PEOU) – "Is this technology easy to use?"
✔ Behavioral Intention (BI) – Influenced by PU & PEOU.
π Example: A stock trader adopts AI-based trading software if they find it useful (PU) and easy to learn (PEOU).
3️⃣ Motivational Model (MM) (Deci & Ryan, 1985)
πΉ Key Idea: Technology adoption is driven by intrinsic and extrinsic motivation.
πΉ Types of Motivation:
✔ Intrinsic Motivation – Using technology for personal satisfaction (e.g., enjoying new financial tools).
✔ Extrinsic Motivation – Using technology due to external rewards (e.g., salary, promotions).
π Example: A financial analyst uses data visualization software because it’s engaging (intrinsic) and improves work efficiency (extrinsic).
4️⃣ Theory of Planned Behavior (TPB) (Ajzen, 1991)
πΉ Key Idea: Expands TRA by adding Perceived Behavioral Control (PBC), meaning people adopt technology if they believe they have control over the process.
πΉ Main Components:
✔ Attitude (A) – Personal feelings about using technology.
✔ Subjective Norms (SN) – Social influence.
✔ Perceived Behavioral Control (PBC) – Whether the person feels capable of using the technology.
π Example: A small business owner in Jharkhand adopts UPI payments because they believe it's useful (A), customers expect it (SN), and they feel confident in using mobile payments (PBC).
5️⃣ PC Utilization Model (Thompson et al., 1991)
πΉ Key Idea: Focuses on frequency and duration of technology usage rather than just adoption.
πΉ Main Components:
✔ Job Fit – How well technology aligns with work needs.
✔ Complexity – Difficulty of using technology.
✔ Long-term Consequences – Expected benefits over time.
✔ Social Influence – Peer/organizational influence.
π Example: A financial consultant uses portfolio management software daily if it enhances work efficiency (job fit) and has long-term benefits.
6️⃣ Innovation Diffusion Theory (IDT) (Rogers, 1962, 1995)
πΉ Key Idea: Technology adoption spreads over time through five adopter categories.
πΉ Main Adoption Factors:
✔ Relative Advantage – How much better the technology is.
✔ Compatibility – How well it fits with existing habits.
✔ Complexity – How difficult it is to learn.
✔ Trialability – Can users experiment before full adoption?
✔ Observability – Can others see the benefits?
π Example: Adoption of blockchain in banking follows this model, where innovators experiment first, followed by early adopters, and so on.
7️⃣ Social Cognitive Theory (SCT) (Bandura, 1986)
πΉ Key Idea: Behavior is influenced by personal, environmental, and behavioral factors in a continuous cycle.
πΉ Main Components:
✔ Self-Efficacy – Confidence in using technology.
✔ Outcome Expectations – Expected benefits of usage.
✔ Observational Learning – Learning from others.
π Example: Young investors start using robo-advisors after seeing success stories on YouTube (observational learning).
8️⃣ Integrated Model of Technology Acceptance & Planned Behavior (Taylor & Todd, 1995)
πΉ Key Idea: A combination of TAM and TPB for a more complete understanding of technology adoption.
πΉ Main Components:
✔ Attitude (From TAM & TPB)
✔ Subjective Norms (From TPB)
✔ Perceived Behavioral Control (From TPB)
✔ Perceived Usefulness & Ease of Use (From TAM)
π Example: A university implements AI-based grading systems; faculty members adopt it if they:
- Find it useful (PU)
- Find it easy to use (PEOU)
- Believe they can control its operation (PBC)
Key Takeaways
Theory |
Key Focus |
Main Factors |
TRA |
Intention-driven behavior |
Attitude, Subjective Norms |
TAM |
Technology adoption |
Perceived Usefulness, Perceived Ease of Use |
Motivational Model |
Motivation-based adoption |
Intrinsic & Extrinsic Motivation |
TPB |
Perceived control over behavior |
Attitude, Subjective Norms, Perceived Behavioral Control |
PC Utilization |
Frequency & duration of usage |
Job Fit, Complexity, Social Influence |
IDT |
Diffusion of innovation |
Relative Advantage, Compatibility, Complexity |
SCT |
Learning & self-efficacy |
Self-Efficacy, Outcome Expectations |
Integrated Model |
Combining TAM & TPB |
All factors from both models |
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